Shopping Cart

Seven day no quibble refunds

Here at simplymounts we always strive to ensure customer satisfaction and are 100% certain that you will be delighted with your products and will have no reason to ever want to be parted from it again! 

However in the unlikely event you should want to return an item to us we are pleased to offer all customers 7 days from delivery in which to decide to keep your ordered items or return them to us for a refund. 

This is fully in line and beyond all retailers legal obligations to customers under the European Directive on distance selling (Which is incorporated into UK law by the Consumer Protection (Distance Selling) Regulations 2000). The regulations state that our customers have the unconditional right to cancel orders within 7 working days without having to give us a reason. Please note: The '7 working days' start from the day after you receive the goods. 

Should you wish to return your items in accordance with this regulation we will provide a full refund for the purchase price of the goods, however the buyer is always responsible for the carriage costs involved in the return of the goods. 

We will forward your refund within 7 days of us receiving the returned items back to us. In order for us to provide a refund, all goods must be with the original packaging. Please see our full terms and conditions for further details. 

Please note if any items are damaged or faulty please always call us on 020 7078 7360 or email within 3 working days to report this matter.

Telephone: 020 7078 7360
Fax: 0871 855 2365

Email: sales@tecpaq.com
URL: www.simplymounts.com

VAT Number: 980563204 - Company Number: 06449455 - Company Establishment: Year 2007